*Please note that our office will be closed on Monday, August 3rd. We will resume normal hours of operation on Tuesday, August 4th, at 9:00 am EST.
Instant Brands is closely monitoring the COVID-19 situation, and our Customer Care team is here to assist you. Effective April 27th, 2020, we are temporarily reducing our hours of operation to Monday – Friday, 9:00 am – 4:00 pm EDT. Wait times and processing times may be longer than usual due to these reduced hours, and we apologize for the inconvenience.
Due to significant email volume, we are unable to cancel orders placed via the Instant Pot Store by email request. Please contact us at 1.800.828.7280 during our regular business hours with your order number and email address ready.
The All-new Instant Pot App makes it easy to search recipes, save favorites, make notes, and even create grocery lists so you can get to fun part – cooking tasty meals!
Smart Wifi users can continue to operate their Instant Pot from the “Remote Control for Smart Wifi” App and use Alexa or Google Home with it.
Hours of Operation
Monday – Friday:
9:00 am – 4:00 pm EDT
Phone & Fax
Tel: 1.800.828.7280
Fax: 1.613.800.0726
Ottawa Head Office
495 March Road, Suite 200,
Kanata, ON
Canada K2K 3G1
Customer Support
For Customer Support click on the pink “Contact Us” button.
Corporate Gifts & Incentives
For corporate gifts, promotional incentives, and rewards, please contact an Instant Pot corporate specialist to receive information tailored to your specific program.
Download the all-new Instant Pot App
