Instant Brands is closely monitoring the COVID-19 situation, and our Customer Care team is here to assist you. We have reduced our hours of operation to Monday – Friday, 9:00 am – 4:00 pm EDT. Wait times and processing times may be longer than usual due to these reduced hours, and we apologize for the inconvenience.
Due to significant email volume, we are unable to cancel orders placed via the Instant Pot Store by email request. Please contact us at 1.800.828.7280 during our regular business hours with your order number and email address ready.
Hours of Operation
Monday – Friday:
9:00 am – 4:00 pm EDT
Phone & Fax
Tel: 1.800.828.7280
Fax: 1.613.800.0726
Ottawa Head Office
495 March Road, Suite 200,
Kanata, ON
Canada K2K 3G1
Customer Support
For Customer Support click on the pink “Contact Us” button.
Corporate Gifts & Incentives
For corporate gifts, promotional incentives, and rewards, please contact an Instant Pot corporate specialist to receive information tailored to your specific program.